Discreet Packaging

We adhere to send everything the next working day from your purchase. Everything is sent royal mail tracked and signed for and tracking numbers will be provided once we have shipped your item.

International orders will take between 5-10 working days. UK orders will take a maximum of 3-5 working days. 

We are really quick at packing your order, which means that we would be unable to change your order once you have made it. This includes changing the delivery option, delivery address or products in the order.

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only if the products are not opened. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, contact us at customerservice@aphscience.com to arrange returns/refunds on unopened & unused orders

 Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least thirty five (35) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONSFor defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. IMPORTANT TO NOTEAny items which are to be returned MUST be unopened. Items which are deemed opened or affected in any way will not be refunded and a charge for disposal may be incurred.QUESTIONS?If you have any questions concerning our return policy, please contact us at: customerservice@aphscience.com